Outstanding communication during dispatch
Effective and timely communication with your customers is indispensable in shipping. Our shipping solutions provide you with tools to engage your customers throughout the entire shipping process. You can utilize several available options, including automated SMS and emails, to keep your customers abreast with the status of their shipment.
Of course, an engaging communication channel with a means to track the progress of a parcel is something most of your customers will appreciate.
Optimize customer support efficiency
Once your customers initiate a shipping transaction, curiosity sets in. They’ll want to know where their parcel is at every chance they get. We understand this curiosity, and we have this covered.
When customers are updated about the status of their parcel at real-time, they are more satisfied and at ease. It also frees up your customer support to deal with other pressing issues rather than a frequent request for a status update.